For agencies
Adding team members to your agency
How to invite colleagues and manage who has access to which client workspaces.
Updated
Agency accounts support multiple team members. Everyone you invite can access all client workspaces by default.
Inviting a team member
Go to Settings → Team → Invite. Enter their work email and choose a role:
- Member — Can view and edit everything across all workspaces
- Admin — Can also manage billing and team members
They'll receive an email invite. The link expires after 7 days; resend it from the Pending section of the Team page if needed.
Seat limits
The Agency plan includes a set number of seats. If you need more, go to Settings → Billing to add seats. Adding a seat is prorated.
Assigning team members to tasks
Once a team member is on the account, you can assign them tasks inside any client's pipeline. Go to a pipeline entry, open a task, and select their name from the Assignee dropdown. They'll see assigned tasks in their personal task view.
Removing a team member
Settings → Team → find the member → Remove. Access is removed immediately. Their contributions (tasks, library entries, pipeline notes) stay — removing someone doesn't delete their work.
Per-workspace access control
Full per-workspace access control (where a team member can only see specific clients) isn't available yet. If you need to restrict access for a specific team member or contractor, contact support.
Clients as team members
If a client wants view access to their own workspace, you can invite them as a team member. They'll see all client workspaces by default, so use this only if you're comfortable with that. Per-workspace access control is on the roadmap.
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