TrustRadius Trusted Seller Program

Overview

The Trusted Seller Program (formerly the TRUE program) recognizes companies that consistently serve the needs of software buyers through sourcing real user reviews, and providing up to date product information. This verification is a trust indicator for buyers that you are engaged and transparent in your representation of customer voice usage in your sales and marketing channels. For this bi-annual recognition, recipients receive a pill-shaped “Trusted Seller” verification at the top of their product listings, as well as, promotion in a TrustRadius press release, media kit badges and promotional materials, and more.

Eligibility Requirements

• Regularly source reviews (at least 10 per year), ensuring there’s up-to-date product feedback for buyers
• Disclose review sourcing methodology and use of incentives
• Provide equal opportunity for product users to safely share honest feedback
• Read all published reviews and respond when necessary
• Regularly update their product profile with up-to-date product information