Newsweek Best Customer Service

Overview

Newsweek’s Best Customer Service recognizes companies that deliver outstanding customer support, based on consumer survey data and service-quality criteria such as communication, professionalism, range of services, customer focus, and accessibility. It is run by Newsweek in partnership with Statista, which adds a layer of survey methodology and benchmarking credibility. Companies pursue it for third-party validation, marketing visibility, and to benchmark their service experience against peers.

Eligibility Requirements

• Companies operating in the United States
• Included in the category-specific survey universe and ranked by customer feedback and desk research