Gartner Peer Insights Customers' Choice

Overview

Gartner Peer Insights Customers’ Choice is a customer-review recognition program that highlights vendors whose products receive strong ratings and adoption feedback from verified users in Gartner Peer Insights Voice of the Customer reports. It is run by Gartner, and companies pursue it because it can strengthen buyer trust, support marketing claims, and signal marketplace momentum with independent customer feedback. Credibility signals include Gartner’s published methodology, verified peer reviews, and the fact that recognition is tied to a formal Voice of the Customer evaluation cycle rather than self-nomination alone.

Eligibility Requirements

• Must collect eligible Gartner Peer Insights reviews during the applicable application cycle
• Must meet market-specific minimum review counts and ratings thresholds
• Must satisfy Gartner’s Voice of the Customer methodology for the relevant market