European Contact Centre & Customer Service Awards (ECCCSA)

Overview

The European Contact Centre & Customer Service Awards (ECCCSAs) recognize leading customer contact and service organizations across Europe, celebrating innovation, operational excellence, and customer experience performance. The program is run by ECCCSA and is widely regarded as the longest-running and largest awards scheme in the European customer contact industry, which adds strong credibility for entrants. Companies pursue it for industry recognition, benchmarking, and prestige with peers and customers.

Eligibility Requirements

• Organizations operating in the European customer contact industry
• Entries must be submitted and paid by the final deadline to be eligible