Customer ExperienceGlobalLow risk
CX Today Awards
Published by CX Today
Prestige 60/100Deadline
May 23, 2025
Applications closed
Fee
£550 GBP excluding VAT ($726)
Time to Apply
30–45 min
Winners
July 2025
Overview
CX Awards is CX Today’s annual awards program recognizing standout customer experience solutions, deployments, partnerships, and teams across 16 categories. It is run by CX Today, a specialist CX trade publication, and companies pursue it for industry visibility, peer recognition, and a chance to be featured on CX Today’s channels and event coverage.
Award Categories
16 categoriesThis award recognises winners across 16 categories. Apply in the category that best fits your company.
Best Enterprise Contact Center Platform
Best Mid-Market Contact Center Platform
Best CRM Solution
Best Workforce Engagement Management (WEM) Platform
Best Voice of the Customer (VoC) Solution
Best Data Solution for Customer Service
Best Conversational Intelligence Solution
Best Conversational AI Platform
Best Customer Service BPO
Best CPaaS Platform
Best Employee Experience Innovation
Best Customer Experience Partnership
Best Use of AI
Best CX Deployment
Most Innovative Product
Best Overall CX Solution
Eligibility Requirements
- Applications are open worldwide
- Separate application required for each category
- Applicants may enter multiple categories