Customer ExperienceGlobalLow risk
Customer Contact Week Excellence Awards
Published by Customer Contact Week
Prestige 68/100Deadline
Friday, February 27, 2026
Applications closed
Fee
Free
Time to Apply
30–60 min
Winners
June 23, 2026
Overview
The Customer Contact Week Excellence Awards recognize innovative companies and top-performing executives for outstanding contributions to the customer contact profession, with categories spanning leadership, agents, managers, contact centers, and specialist achievements. Run by Customer Contact Week (an established industry event and media brand), the program draws companies seeking recognition, benchmarking, and visibility in a respected customer contact community.
Award Categories
14 categoriesThis award recognises winners across 14 categories. Apply in the category that best fits your company.
Customer Contact Leader of the Year
Customer Contact Agent of the Year
Customer Contact Manager of the Year
Best in Class Contact Center (1-99 Seats)
Best in Class Contact Center (100+ Seats)
Automation Solution of the Year
Cloud-Based CX Solution of the Year
BPO of the Year
Workforce Innovation of the Year
Disruptive Technology of the Year
CCWomen Hall of Fame
CCWomen’s Best Workplace for Gender Equity
CMP Research: Best of the Best Employee Experience
CMP Research: Best of the Best Self-Service Innovation
Eligibility Requirements
- Open to customer contact professionals and organizations in the 2026 awards categories
- Application submitted through the official Customer Contact Week awards platform by the stated deadline